
We’ve gathered answers to the most common questions to help you understand our 3D landscape design services and how we can thoughtfully transform your outdoor space.
What does a 3D landscape design include?
Our 3D designs provide a fully visualized outdoor layout that brings your space to life, showcasing planting concepts, hardscape elements (such as patios and walkways), material selections, and overall spatial flow. Oasis package includes 3D video walkthrough renderings, allowing you to experience the design before construction begins. Inclusions vary based on the package selected or what we recommend as the best fit for your project.
Can I use your designs with my own contractor?
Yes. Our designs are created so they can be shared with any licensed/certified landscaper or contractor of your choice.
Do you work with clients outside your local area?
Yes. Because our services are fully digital, we work with clients nationwide and offer virtual consultations.
How does the design process work?
Contact Form: Start by filling out the Schedule a Consultation form on our website. Design Questionnaire: After receiving your contact form, we’ll send you a design questionnaire to gather details about your property, style preferences, and project goals. Initial Phone Call: Once we review your questionnaire, we’ll schedule a brief phone call to discuss any details not covered in the form. Package Quote & Consultation Fee: Based on your needs, we’ll recommend the most suitable design package and provide a quotation. This quote will also show the required consultation fee. Payment & Scheduling Onsite Meeting: Once the consultation fee is paid, we’ll send you a link to schedule your onsite consultation (if applicable). Onsite Consultation & Contract: During the onsite meeting, we gather project details, inspiration, photos, and measurements. After the meeting, you’ll receive the design contract. Once the contract is signed, the consultation fee will be credited toward the total design fees. After we receive the remaining design fees, we begin creating your custom 2D/3D design. Design Presentation: We create your design tailored to your vision. The design is presented virtually, and for clients located far away, printed materials are mailed for reference.
How many revisions are included?
Each design package includes a set number of revisions within a 30-day revision period. The number of revisions depends on the package selected.
How long does it take to receive my design?
Most projects are completed within 1-2 weeks, depending on project size, complexity, and responsiveness during the revision process.
Do you design pools or overhead structures?
This depends on the package selected. Essence and Horizon packages focus on planting and ground-level elements. Oasis package includes additional features in full 3D.
What do you need from me to get started?
To begin your project, we typically request a completed design questionnaire, photos of your property, and any inspiration images you’d like to share. Once those are received, we’ll also need the signed contract, design fees, and a copy of your plat of survey before starting the design process.
Do you provide landscape installation services?
No. We specialize exclusively in professional 3D landscape design. This allows us to focus entirely on creating thoughtful, detailed designs that clients or their contractors can bring to life.
Are your designs build-ready plans?
Our designs are primarily conceptual and visual, intended to provide clear direction for layout, materials, and overall intent. Build-ready design plans may be provided depending on the selected package, however final construction drawings, engineering, and permit approvals should be completed by your contractor or local licensed/certified professionals. While we strive for accuracy and clarity, we are not liable for discrepancies, execution errors, or carelessness on the contractor’s part during construction.
Is a consultation fee required?
Yes. A consultation fee may apply depending on the scope of the project and travel distance. This fee covers our time, expertise, onsite analysis, measurements, and professional recommendations, even if you choose not to move forward. The consultation fee does not include extended travel expenses such as flights, lodging, or out-of-state travel. Any additional travel or accommodation costs will be quoted separately and approved in advance. If you proceed with a design package, 100% of the consultation fee will be credited toward the cost of your design. Consultation appointments may be canceled or rescheduled up to 24 hours prior to the scheduled appointment time for a full refund of the consultation fee. Cancellations made less than 24 hours in advance, or failure to attend the scheduled consultation, will result in the consultation fee being non-refundable, as this time is reserved exclusively for your project.
What if I need additional revisions or services?
Additional revisions or design enhancements can be added for an additional fee.
How do I book a consultation?
To book a consultation, start by filling out the Contact Us form on our website. You’ll then receive a detailed design questionnaire to help us understand your project. After reviewing your responses, we’ll reach out to schedule a brief initial phone call to discuss any details not covered in the form. Following the call, we’ll email you a secure payment link for the consultation fee and schedule your onsite consultation.
Is my project information kept confidential?
Yes. All client information, designs, and communications are kept strictly confidential and are never shared or sold. Please see our Privacy Policy, link is at the bottom of our website.
Do you offer services to landscaping companies?
Yes. We provide freelance 3D landscape design services for landscaping companies looking to outsource their design work. Our services help contractors save on the cost of hiring a full-time in-house designer, while still delivering high-quality, professional designs for their clients. Each project is custom-priced for contractors, and we offer competitive, contractor-friendly pricing based on the scope and complexity of the design.

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